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Home > Troubleshooting Guides > Usenet Errors > 480 authentication required
480 authentication required
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Newshosting Support: 480 Authentication Required Error

If you're seeing a "480 Authentication Required" error when trying to connect to Newshosting, it typically means that your newsreader hasn't successfully logged in. Here's how to resolve this issue.

Common Causes of a 480 Error

  1. Incorrect Username or Password
    Double-check that your login details have been entered exactly as provided. Usernames and passwords are case-sensitive.

  2. Authentication Settings Not Enabled
    Some newsreaders require you to manually enable authentication for the server connection. Make sure the authentication checkbox is selected and that your credentials are entered correctly.

  3. Expired or Inactive Account
    If your subscription has expired or your account is inactive, authentication will fail. Log in to your Newshosting Member Area to confirm your account status.

  4. Connection Limit Reached
    If you're using more simultaneous connections than your plan allows, you might encounter this error. Try reducing the number of connections in your newsreader and test again.

  5. Incorrect Server Address or Port
    Verify that you're using the correct server address and port number for SSL or non-SSL access. You can find this information in your welcome email or in the setup guides in the support center.

Still Seeing the Error?

If you've checked all of the above and the issue persists, try the following:

  • Restart your newsreader

  • Reboot your modem/router

  • Temporarily disable any VPN or firewall that may be interfering

If the problem continues, contact Newshosting support and provide a screenshot of your server settings.

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