Troubleshooting Slow Speeds at Specific Times

Troubleshooting Steps

A. Check Internet Connection

1. Reset modem/router: Power off and switch on your modem/router after a short time.
2. Check antivirus/firewall settings: Ensure your antivirus program and/or firewall are not blocking maximum speed. Turn them off temporarily to test.
3. Check internet speed: Perform a speed test to verify if your Internet speed matches your expected plan.

B. Check Client Settings

1. Check connection settings: Ensure you are using all connections available for your package.
2. Disable background processes: Turn off automatic repairing, extracting, or other background processes in your news client.

C. Check System Resources

1. Check for resource-intensive processes: Identify if other processes on your computer are using significant computing power or Internet bandwidth.
2. Check for other users on the network: Determine if other housemates/family members are using your Internet connection during the slow periods.

D. Check Account Security

1. Change password: If you suspect unauthorized access, change your account password.

E. Check with Internet Service Provider

1. Check for maintenance or outages: Contact your Internet service provider to inquire about any scheduled maintenance or reported outages during the slow periods.

F. Check VPN Usage

1. VPN impact on speed: Note that using a VPN service can potentially reduce your download speed.