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Home > Usage and Troubleshooting > Why can't I download any more?
Why can't I download any more?
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Resolving Newshosting Access Issues: Account Status and Troubleshooting

 

If you're experiencing difficulties accessing articles on Newshosting, consider the following steps to identify and resolve the issue:​

 

  1. Verify Account Status and Usage Credits:

    • Ensure your account is active and in good standing.​
    • For users on the NHLite plan, confirm that you have sufficient usage credits remaining.​
    • Access your account details through the Account Control Panel.​
  2. Troubleshoot Stalled Processes:

    • If a process is unresponsive, pause or cancel it.​
    • Attempt to access a known, reliable test article to determine if the issue lies with the specific process or another factor.​

 

If challenges persist or you require further assistance, please reach out to our support team for dedicated help.

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