Resolving '502 Max Connections Reached' in Your Newsreader

The '502 Max Connections Reached' error in your newsreader occurs when the software attempts to open more connections to the server than allowed by your Newshosting plan. If this happens, follow these steps to resolve the issue.

1. Pause Active Tasks and Wait

If this error appears, pause any active tasks in your newsreader and allow time for connections to close. The server may take a few minutes to recognize that connections are no longer in use. Wait approximately 10 minutes before restarting your newsreader. If the issue continues, restart your computer and modem, then try again after another 10 minutes.

2. Avoid Network Changes During Sessions

Switching networks while your newsreader is running can trigger this error. For example, if you connect or disconnect from a VPN mid-session, the newsreader may attempt to reconnect using additional connections, exceeding your limit. To prevent this, avoid changing network configurations while using the newsreader.

3. Prevent Multiple Logins

If your account is accessed from multiple locations at the same time, your newsreader may report the '502 Max Connections Reached' error. If you suspect this, change your password through the Newshosting website. After updating your password, wait two minutes and enter the new credentials in your newsreader settings.

4. Adjust Connection Settings in Your Newsreader

Your newsreader allows users to set the number of simultaneous server connections. If the total number of connections is set too high, reduce it to align with the limit specified in your Newshosting subscription. Keeping your connection count within this limit helps prevent further occurrences of the error. If you are using the Newshosting Newsreader, you can find the connections in the Settings window, under the Connection tab in the left-hand menu.

If you are using another newsreader, you can find details on where the connection limit is in our setup guides.