VPN server speed can sometimes vary and is dependent on the following factors:
- How many people are on a particular server at one time
- Your location and the location of the website you are trying to browse
- The route the server and/or you take to the requested content
- The protocol being used to connect – PPTP and L2TP are faster than OpenVPN because OpenVPN uses stronger encryption.
Try using a different protocol or server if you experience a poor connection speed on a specific server.
If you are experiencing abnormally slow speeds and you have tried different servers and protocols, please contact our support team as there may be a service issue we need to investigate.