Support Center

Why is one server faster than another?

VPN server speed can sometimes vary and is dependent on the following factors:
  • How many people are on a particular server at one time
  • Your location and the location of the website you are trying to browse
  • The route the server and/or you take to the requested content
  • The protocol being used to connect – PPTP and L2TP are faster than OpenVPN because OpenVPN  uses stronger encryption.

Try using a different protocol or server if you experience a poor connection speed on a specific server.

If you are experiencing abnormally slow speeds and you have tried different servers and protocols, please contact our support team as there may be a service issue we need to investigate.

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